❓ Frequently Asked Questions
Find answers to common questions about Autolabari and our services
What is Autolabari?
Autolabari is an automotive technology-enabled platform and vehicle ownership concierge. We help vehicle owners understand, decide, find, coordinate, maintain, and track their vehicles better. We are not a traditional auto workshop—we are your trusted coordinator and customer advocate.
Is Autolabari a mechanic workshop?
No, Autolabari is not a traditional mechanic workshop. We are a technology platform that connects you with trusted automotive service providers. We coordinate services, ensure quality standards, and advocate for you throughout your vehicle ownership journey.
What services does Autolabari offer?
Autolabari offers a comprehensive range of automotive services including:
- 24/7 Auto-Rescue & Roadside Assistance
- Advanced Vehicle Diagnostics
- AI Spare Parts Finder
- On-Demand Repairs
- Vehicle Health Passport
- Automotive Concierge Services
- Automotive Education & Knowledge Hub
What is Auto-Rescue and how does it work?
Auto-Rescue is our 24/7 emergency roadside assistance service. When you're stranded or in need of help, simply call our emergency hotline. We'll dispatch a trusted service provider to your location immediately. Services include towing, accident recovery, fuel delivery, tire changes, and more.
What is the Vehicle Health Passport?
The Vehicle Health Passport is a comprehensive digital record of your vehicle's maintenance history, diagnostic reports, service records, and health status. It helps you track your vehicle's condition over time and make informed decisions about maintenance and repairs.
What is an Autolabarian?
An Autolabarian is a member of our community—a vehicle owner or automotive enthusiast who wants to learn, share experiences, and make smarter vehicle decisions. Members get access to exclusive benefits, educational content, and community support.
What are the membership plans?
We offer four membership tiers:
- Free - Basic access and community support
- Bronze - Priority support and basic diagnostics
- Silver - Full diagnostic reports and service coordination
- Gold - Dedicated concierge and VIP services
Visit our Membership page for full details.
How do I get my vehicle diagnosed?
To get your vehicle diagnosed, you can:
- Contact us through our website or phone
- Book a diagnostic service through our platform
- Visit one of our trusted diagnostic centers
- Use our mobile diagnostic service (available in select areas)
Our diagnostic technicians use advanced equipment to identify issues and provide detailed reports.
How do I find spare parts?
Use our AI Spare Parts Finder! Simply enter your vehicle details and the part you need, and our intelligent system will find compatible options from trusted suppliers. You can compare prices, check availability, and order directly through our platform.
How much do your services cost?
Service costs vary depending on the type of service and your membership level. We believe in transparent pricing—you'll receive a clear quote before any work begins. Contact us for a personalized quote, or check our Services page for more information.
Do you offer payment plans?
Yes! Our membership plans offer flexible payment options. We're also working on introducing installment payment options for service bookings. Contact us to discuss payment arrangements that work for you.
Where is Autolabari located?
Autolabari is headquartered in Abuja, Nigeria. We serve customers across Nigeria and are expanding our coverage to major cities. For emergency services, we can dispatch assistance to anywhere in Abuja and surrounding areas.
How do I contact Autolabari?
You can reach us through multiple channels:
- Phone: +234 903 775 3232
- WhatsApp: Chat with us on WhatsApp
- Email: info@autolabari.com
- Contact Form: Visit our Contact page